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Context Help

If you feel lost inside our web hosting Control Panel, the first thing you should do is click the Help button, which is present on each page. A popup will appear. It offers exhaustive information about all the actions that you can perform on that particular page. Each context menu opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive collection of tutorial video clips describing how to use our hosting Control Panel. They're meant for those of you who would like to see how things are being done rather than just reading articles. Thus, anyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you searching for, take a glance at our comprehensive FAQ database, which covers questions asked by real users and provides practical solutions. We constantly "revamp" our Frequently Asked Questions database with new Q&A's so as to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't find the answer you need in the FAQ section either, you can contact our great team of tech support engineers available 24x7x365 and ready to help you with any problem. Each support ticket you open will be responded to in less than sixty minutes (the average support ticket response time is approximately twenty minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 325176

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com